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Having trouble opening the MR Retriever .zip files?

If you have Windows XP and you are having trouble opening the MR Retriever .zip files (the compressed (zipped) folder is invalid or corrupted), you will need to install a free zip utility called 7-zip in order to unzip your reports.  7-zip can be downloaded for free here: http://www.7-zip.org/

Once it is installed, simply right-click your .zip file and choose the "Extract Here" menu option from the 7-Zip menu.  That will pull your report PDF(s) from the .zip file, and then you will be able to view them with your PDF viewer.  If you need a free PDF viewer, Adobe Acrobat Reader can be downloaded here: http://get.adobe.com/reader/

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